A real person, on your side.

Account and verification help

Check Spam or Junk for a message from noreply@parentcaddy.firebaseapp.com. Mark it as not spam, open the latest verification link, and return to ParentCaddy. If it has expired, sign in and choose “Send another verification email.” For forgotten passwords, use Forgot password.

If you still need help, include your account email, device/browser, what you clicked, and the exact error wording. Never email your password, payment details, or verification code.

Report a missing or changed event

Include the official organizer link, event name, season, location, and what needs correcting. We review event facts against organizer sources. Tour acceptance, entry refunds, and event-specific rules must be handled by the organizer.

Report an event correction ↗

Privacy and data requests

Email from your account address with the subject “ParentCaddy data request” to request access, correction, or deletion. We may need to verify ownership. See the Privacy policy for how workspace and account information is handled.

Trip and booking help

For an existing hotel, airline, car, or tournament reservation, contact the provider listed on your confirmation. ParentCaddy can help organize a plan; only the provider can change the booking or confirm its final price.